Support for ICT Projects
Our Support for ICT Projects services are split into the following categories:
1. Services for software vendors
2. Services for software purchasers
Services for software vendors
Presales Activity Support
- interpretation of tender documentation;
- complex offer compliance assessment;
- functional analysis for presales;
- outsourcing key experts & specialists in order to qualify an offer;
- backing up the offers with the appropriate experts curriculums.
Functional/ Business Analysis & Design
- gathering requirements & detailed description of functional solutions to be implemented
- organizing, mediating and conducting Analysis Meetings;
- drawing up or assessment of main Functional Analysis documents (eg. Software Requirements Specifications, Data Model, etc.)
- delivery of GAP and Process Analysis
- identify potential / further requests and developments – that may lead to extending the service with new projects for the beneficiary
- consultancy on Business Analysis methods
- outsourcing teams of experts with the appropriate qualification to carry out the analysis tasks
Technical Writing & User Training
- coordinating the activity of User Manuals writing;
- delivery of User Manuals;
- organizing and delivery the Users Training sessions and related presentations;
- intermediating training programs in various fields;
- delivery of extended training and e-learning packages and support;
Services for software purchasers
Before-project Services
Initial Analysis, by:
- Identifying and detailing initial requirements ;
- Tenders Evaluation Support by organizing and prioritizing requirements;
- Drawing up the tenders’ selection/qualification documentation.
Field – Searching for tenders through:
- Searching, identifying and contacting software purchasers;
- Building-up evaluation criteria;
- Evaluation of received offers.
Services during the project
Functional Analysis
- RINF can fully/partially take over the entire Business Analysis & Design stage, so that you will have the certainty that the technical team will develop the system according to your requests.
Project Management - Client Side
- Continuous monitoring of project evolution;
- Managing communication with the software company/developer;
- Assuring that your interests are represented and protected;
Project status report
- Identifying possible project drifts, in order to allow corrective decision;
- Creating an overview of projects implemented in dispersed branches or locations;
Technical documentation and users training
- Supervising the activity of User Manuals writing.
- Revising User Manuals made available by the developer.
- Drawing-up system presentations.
- Organize User Training sessions and other events, by making available halls and presentation facilities, setting up training packages, support throughout the training, etc.
- intermediating training programs in various fields;
- delivery of extended training and e-learning packages and support;
Post project services
GAP Analysis
We can thoroughly identify the possible requirements which create the necessity of changing or updating your ICT systems.
Project Evaluation
- Each project its a business experience itself, through which know-how and experience is achieved.
- The analysis and the documenting of these experiences as a full evaluation of the completed project and future opportunities provides a solid foundation for successful future projects implementation.
